We’ve all seen the broken iPhone, an image that for some is a day-to-day reminder of a horrible moment in time. Now Huawei is offering a free fix, but you’ll need a recent Huawei if you want it.
Broken screens are becoming a bit of a norm in today’s world, and you see them everywhere you look. Quite common on owners of the iPhone, replacing a screen costs real money, and is rarely included as part of a warranty.
There’s an argument to be made that a phone made for handling in every day life should include an element of wear and tear, but there’s another that can say protection is what cases and screen protectors are for, and just like how if you smash up a part of your car, the car manufacturer expects you to pay to return the car back to pristine condition.
However, not all phone manufacturers agree with the expectation of forking out money to replace a screen.
In what is very likely to be an appeal to get more people to come over to see the way Huawei does things, Huawei is offering a promise to all of its premium phones, not just the mid-range options: break the screen in the space of the first three months of purchase and Huawei will fix it for you.
The phones this screen promise applies to are pretty top-end, and include the already available Mate 9, and the upcoming P10 and P10 Plus with one free screen replacement from cracks or breaks resulting in a restored screen within three to five working days of submission.
The catches on this program are pretty obvious and have already been noted, specifically that they’re on three devices in Huawei’s range and you have to break the screen — but please try not to — in the first three months. We’re not going to suggest people go out and break their phone screens, as that’s just crazy, but if you do on the Mate 9, P10, or P10 Plus, those first three months are crucial, because otherwise you’ll be up for the bill yourself (and that’s if you even bother to replace it, which most don’t).
Huawei’s promise, despite being limited to only a handful of devices in only a handful of time, is still unique, and something we wish more manufacturers would embrace, if only to get across the message that as good as Corning’s Gorilla Glass is, it’s still not drop resistant, though it is getting there bit by bit by little smashed bit.