Q&A

You've got questions, and we have answers.

Is the tax office calling me or is it a scam?

October 9, 2019

It doesn't matter what time of the year you're in, but it makes even more sense during tax time to get an automated call attempting to con you.

Does a Galaxy Note10+ fit in a Galaxy Note 9 case?

Phones

Can the Galaxy Note10+ fit in a Galaxy Note 9 case?

September 10, 2019

If you're thinking of updating your Galaxy Note 9 to the big new Galaxy Note 10+, you might be wondering whether you can save some cash on a case. And the answer is no, you probably can't.

Online

How to know when you’re seeing a JB HiFi SMS scam

August 18, 2019

Any day appears to be a good day for the JB HiFi prize scam to rear its head, and if you get an SMS from JBHiFi, you shouldn't click the link.

Online

Why you should be skeptical of Bitly links in SMS

August 16, 2019

You get an SMS from someone familiar, and rather than come with a random link, it comes with one you recognise, from the link shortening service Bitly. Is it a safe link?

Phones

How can you tell if a bit.ly link is hiding a scam?

August 4, 2019

You get a text alerting you to that fact that you've apparently won money, and it comes with a bit.ly link. How can you prove it's a scam?

Phones

How do scammers send SMS that look like the real deal?

July 22, 2019

Australia Post has sent you a message about a package, and then all of a sudden, you get another from them about a mystery prize. Is it real, and if not, how have scammers achieved this?

Phones

How SMS scams work (and how to spot them)

July 10, 2019

There's a good chance you're trying to be scammed over messaging lately, and there's a good reason why: it can work. So how can we beat it? By learning how it works and what to look for.

Computers

Is the NBN calling me or is it a scam?

July 1, 2019

Remember the old "Microsoft is calling you" scam? Well it's back, only this time, it's not Microsoft, and it's not the NBN, either.

Online

Is this SMS real?

June 25, 2019

With the arrival of an SMS "informing" of a potential win, it's a good time to point out that scams don't really have a season, and are more a permanent year-round thing.