ABC Adelaide Breakfast: Telstra is down

A bad morning for Telstra and a worse morning for customers of the telco, as the biggest carrier went down. What do we know?

A bad morning for Telstra and a worse morning for customers of the telco, as the biggest carrier went down. What do we know?

Whether you’re a Telstra customer or a customer of one of the smaller telcos using its systems and services, July 8 probably wasn’t a highly connected morning for you. Not in the way it normally is, at least.

In the space of a morning, the entire network must have felt like it was on fire at Telstra HQ, with nothing working for lots of customers.

An outage ran across the country, affecting thousands upon thousands of people, and providing little in the way of solutions. What happened, and what could you do?

Pickr’s Leigh Stark joined Gus Macdonald and Mike Smithson on ABC Adelaide Breakfast for July 8 to explain. To hear the segment, check out the clip on the ABC and hit play from just before the 1 hour 52 minute mark (1.51.47 to be exact).