Some websites are good, and others less so. But what happens when a government site upgrade fails miserably: how does that happen?
Websites come in all sorts of shapes and sizes, but there’s a clear difference between a good website and a bad one. And one of those differences is whether it works or not.
After an update, a good website can easily become a bad one simply because parts no longer work, and because an audience and set of users hasn’t been catered for.
Over in Victoria, the state roads authority has had exactly that problem as crucial parts of its site went down following an update, with glitches only being fixed recently.
So how does this happen, and are there processes that companies are supposed to follow?
Pickr’s editor (and web developer) Leigh Stark joins 3AW’s Tom Elliot to talk tech on June 17, 2026, covering what should have happened, and why testing is important. Hear the segment below.
